Using Ask Kin

Ask Kin is the assistant built into the app. It answers questions about your own visits, summaries, medications, tasks, and notes, and about anyone you follow.

Where do I find Ask Kin?

Tap Ask Kin just above the tabs at the bottom of the screen.

What can I ask?

Ask Kin works from what's already in your account. Questions it's built for include:

• "Explain my last visit summary"
• "What are my current medications?"
• "Help me prepare for an appointment"
• "What are my action items?"
• "How do I get ready for Medicare open enrollment?" and other questions about getting through the healthcare system. Ask Kin answers from Kin's guides at meetkin.com/guides and links you to the guide it used.

Can I talk instead of typing?

Yes. In a chat, tap Voice to talk with Kin out loud instead of typing.

Are my conversations saved?

Yes. Conversations are saved to your account, so they're still there when you come back — and on any device you sign in to. You'll need an internet connection to load them.

How do I find an earlier conversation?

In a chat, tap the history button at the top to open Chat History. Your conversations are grouped by day and titled automatically.

Why can't I find a conversation I remember?

A few reasons this can happen:

• A conversation you opened but never sent a message in isn't saved.
• If you deleted it, it's gone — deleting can't be undone.
• If you see "Couldn't load this conversation," that's usually connection-related. Check your signal and tap Try again.

How do I delete a conversation?

Open the conversation, tap the menu, and choose Delete conversation. You'll be asked to confirm. This can't be undone.

What if I don't know a medical word?

In a visit summary, some medical words appear as links you can tap. Tap one and Ask Kin opens with the question already asked, then explains the word in plain language.

You'll find these in the highlights at the top of a summary and inside the topics below. If a word isn't a link, you can still type the question into Ask Kin yourself.

Here's Ask Kin in action: